Cancellation & Refund

Crackers

Return:

We trust you and respect your decision. The cancellation and return policies at www.bijili.in is in place to offer maximum convenience to the customers. We know there might be a situation to cancel your order. You can call or whatsapp us at +91 7200 55 55 15 or email to cancellation@bijili.in

Here is the refund breakup detail:

Category Line Refund %
Cancellation Stage I Order Made & Didn't Pack 95%
Cancellation Stage II Order Made & We packed 90%
Cancellation Stage III Order Made & We have put the parcel on transportation 60%
Cancellation Stage IV Order Made & Parcel reached your city 50%
Returning Type I Received your parcel in a damaged condition 90%
Returning Type II Received your parcel with mismatching quantity of crackers 90%
Returning Type III Received your parcel and the crackers are not in good quality 90%
  • Returning of the crackers under anytype needs an image and video proof to be sent to +91 7200 55 55 15 through whatsapp or email at returning@bijili.in

  • On all the categories of "returning", you are required to send back the parcel to our Sivakasi address at your own cost to get refunded.

  • For the cancellation and/or returning of order, the refund will be credited in your account with 14 working days.

  • We request you not to accept any parcel in a damaged condition. We are working hard to make our transportation system to deliver every order in a good condition.

  • All our packages are water & scratch proof

  • We are not responsible for any address mistake at your end. We try to deliver your parcel with two attempts, and if you are not reachable in both attempts, the parcel will be sent back to Sivakasi and no refund will be processed.

Sweets & Savories:

  • The cancellation and return policies of Sweets & Savories vary from seller to seller.

  • The team # bijili.in is constantly in touch with the seller to ensure that the hygiene and quality is set be high as their brand name stands in the market over the decades of decade.

  • Since the sweets come with 15 days and savories with 45 days of shell time in a airtight packs, the return policies are quite complicated and cannot be reproduced to sell again.

  • We will handle the returns case by case and you can reach out +91 7200555515 to raise a complaint and look for the returning and refund procedure.